Shipping Policy
Last updated: February 4, 2026
1. Overview
Science Based Body is committed to delivering your research materials safely and efficiently. This Shipping Policy outlines our shipping methods, delivery times, costs, and restrictions for all orders placed on sbbpeptides.com.
All shipments are prepared following strict quality control procedures to ensure product integrity during transit.
2. Shipping Destinations
2.1 United States
We currently ship to all 50 states within the United States. However, certain products may have shipping restrictions based on state or local regulations.
2.2 State Restrictions
Some products may not be available for shipment to certain states due to regulatory requirements. Any applicable restrictions will be clearly indicated on the product page and during checkout.
2.3 International Shipping
At this time, we do not offer international shipping. We are evaluating options for future international expansion and will update our policies accordingly.
2.4 P.O. Boxes and APO/FPO
We ship to P.O. Boxes and APO/FPO addresses via USPS. Please note that delivery times may be extended for these addresses, and signature confirmation may not be available.
3. Shipping Methods and Costs
3.1 Free Shipping
Orders of $500 or more qualify for FREE standard shipping (3-5 business days). No promo code required — free shipping is applied automatically at checkout.
3.2 Standard Shipping
Orders under $500 ship at a $25.00 flat rate via standard shipping (3-5 business days). This flat rate covers packaging, handling, and delivery to any address within the United States.
3.3 Expedited Shipping
$50.00 for expedited delivery (1-2 business days). Available on all orders regardless of order value.
Note: Delivery times are estimates and begin after order processing is complete. Business days exclude weekends and holidays.
3.4 Temperature-Sensitive Products
Certain peptides require temperature-controlled shipping to maintain stability. These products are shipped with:
- Insulated packaging materials
- Cold packs (during warm months)
- Priority shipping methods when necessary
4. Order Processing
4.1 Processing Time
Orders are typically processed within 1-2 business days. During high-volume periods, processing may take up to 3 business days.
4.2 Order Verification
All orders undergo verification for:
- Payment confirmation
- Address validation
- Compliance with age requirements (21+)
- Shipping destination eligibility
Orders requiring additional verification may experience processing delays. We will contact you if additional information is needed.
4.3 Order Cutoff Times
Orders placed before 12:00 PM EST on business days will typically be processed the same day. Orders placed after this time will be processed the next business day.
4.4 Batch Verification
Before dispatch, each order undergoes batch verification to ensure:
- Product matches the Certificate of Analysis (COA)
- Proper labeling and packaging
- Inclusion of all required documentation
5. Tracking Your Order
5.1 Shipping Confirmation
Once your order ships, you will receive a shipping confirmation email containing:
- Order details and summary
- Tracking number
- Link to track your package
- Estimated delivery date
5.2 Tracking Updates
Tracking information may take 24-48 hours to appear in the carrier's system after shipment. You can track your order through:
- Our Order Tracking page
- Direct carrier websites (USPS, FedEx, UPS)
- Your account dashboard
6. Delivery Requirements
6.1 Signature Requirement
For orders over $100 or containing certain products, signature confirmation is required upon delivery. This ensures:
- Secure delivery to the intended recipient
- Age verification where applicable
- Protection against lost or stolen packages
6.2 Delivery Attempts
Carriers will typically make 2-3 delivery attempts. If delivery cannot be completed:
- A notice will be left with pickup instructions
- Package may be held at a local carrier facility
- Package may be returned to us after the holding period
6.3 Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect address information provided at checkout.
7. Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier. While we take every precaution to ensure safe delivery:
- We are not liable for carrier delays, damage, or loss once the package is in the carrier's possession
- We recommend selecting shipping insurance for valuable orders
- Claims for lost or damaged packages should be filed with the carrier
We will assist you in filing claims with carriers and may offer replacement or refund at our discretion.
8. Shipping Issues
8.1 Lost Packages
If your package appears lost (no tracking updates for 7+ days), please:
- Verify the shipping address on your order
- Check with neighbors or building management
- Contact the carrier with your tracking number
- Reach out to our support team for assistance
8.2 Damaged Packages
If your package arrives damaged:
- Document the damage with photos before opening
- Note any damage to the contents
- Contact us within 48 hours of delivery
- Keep all packaging materials for inspection
8.3 Missing Items
If items are missing from your order, contact us within 48 hours of delivery. We will investigate and resolve the issue promptly.
9. Order Modifications
9.1 Address Changes
Address changes may be possible if the order has not yet shipped. Contact us immediately if you need to update your shipping address.
9.2 Order Cancellation
Orders may be cancelled before they enter processing. Once an order is being processed or has shipped, it cannot be cancelled. See our Return Policy for information on returning products.
10. Holiday and Peak Season Shipping
During holidays and peak seasons, please expect:
- Extended processing times (up to 3-5 business days)
- Carrier delays due to high volume
- Earlier cutoff times for guaranteed delivery
We recommend ordering early during these periods to ensure timely delivery.
11. Contact Us
For shipping questions or concerns, contact our support team:
- Email: sales@sbbpeptides.com
- Support Page: Contact Support
- Order Tracking: Track Your Order
Our support team is available Monday-Friday, 9:00 AM - 5:00 PM EST.